Support
Help with the plate.
Questions about a scan, a food-cost percent, a pantry price, or an account. Write with the restaurant name and the screen you are on.
Or call or text (509) 512-2769.
Common questions
The food cost looks high.
Check yield on the ingredient. A 70% yield basil costs more per usable gram than the sticker price. Costs on the plate are yield-adjusted for trim and shrinkage.
A scanned price is wrong.
Open the dish and edit the sell price. The scan is a starting read, not the menu of record.
An ingredient says new.
It is not in the pantry yet. Add it, set the unit price and yield, then the plate cost updates.
How do I change a price after a delivery?
Scan the invoice from Pantry, or edit the ingredient price. Recipes using that item pick up the new cost.
Does ChefYield connect to my POS?
Not yet. POS integration is coming soon on the Elite + POS plan. We're building for Square and Clover first (Clover integration coming soon), with more POS systems planned. It will only read from your POS, never write to it or touch payments. How it will work
Is the app live?
Yes on Android: ChefYield is on Google Play now. The iPhone and iPad app is coming soon to the App Store. It's free to start. Paid plans include a 7-day free trial when the store offer on your device says so.